FAQs

( Last updated 29/06/2023 )
Here you may find the answer to your general question about Qurtas
Question Answer
Your comprehensive guide to browsing the Qurtas site
What QURTAS means ? QURTAS linguistically means paper, QURTAS is a corner that gathers collectors of banknotes.
How can I send my question? We welcome all your questions and inquiries, just click on contact us and write your question or your comments.
Is there a specific age to be allowed to join the QURTAS membership? Banknotes collecting is a cultural hobby, so it is not limited to a specific age. We welcome all ages and seek benefit for all.
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( Last updated 29/06/2023 )
Here you may find the answer to your question related to the QurtaPedia
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Your Guide to QurtaPedia
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( Last updated 29/06/2023 )
Here you may find the answer to your question related to the QurtaShop
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Your Guide to QurtaShop
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( Last updated 29/06/2023 )
Here you may find the answer to your question related to the QurtaLots
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Your Guide to QurtaLots
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( Last updated 29/06/2023)
Here you may find the answer to your question related to the Auction
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Your Guide to Qurtas-Auction
How can know who bids and how often a banknote has been bid in Qurtas Auction? You can, the number of bids appears at the bottom of each bid, as well as at the bottom of the auction page, there is a table showing the progress of the bidding process and the bidding membership id as well.
How long the banknote can be held in the auction? Banknote can be reserved for 24 hours until full bid amount is received. If you wish to extend the time for another 24 hours, kindly contact us.
What if I fail to send the bid value for the banknote I won? Or no longer I interest of it? We are sorry if this could happen, we expect only serious members to enter to bid. This may temporary suspension of the account from entering any other bidding until the reasons are presented. It may also suspension of the account permanently, according to what the Qurtas website deems.
Can I bid consecutive times on the same banknote? Yes, you can. If you bid on a banknote at a certain price then you decided to raise bid price, then the banknote is available for bidding.
I noticed before the end of the auction is added 5 minutes!! Is this a technical error? No, it is not a technical error. In the last two minutes of the Qurtas Auction, the following scenario will occurs:
1 . If no one bids in the last two minutes, the time decreases normally until the end of bidding.
2 . If someone else bids in the last 2 minutes, 5 minutes are automatically added to the auction on the respective fiat banknote. So that others can bid. And it repeats until the time runs out.
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( Last updated 29/06/2023 )
Here you may find the answer to your question related to the Auction
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Your Guide to Upcoming Auction
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( Last updated 29/06/2023 )
Here you may find the answer to your question related to QurtaDeals
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Your Guide to QurtaDeals
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( Last updated 14/01/2023 )
Here you may find the answer to your question related to the Efficiency (ies)
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Can I have more details about banknote Efficiencies?

Click here for Efficiencies detail

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( Last updated 14/01/2023 )
Here you may find the answer to your question related to the Conditions.
Question Answer
Can I have more details about banknote Conditions?

Click here for Conditions detail

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( Last updated 29/06/2023 )
Here you may find the answer to your question related to My Personal Page.
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Your Guide to My Personal Page
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( Last updated 19/12/2022 )
Here you may find the answer to your question related to Memberships.
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How do I get QURTAS membership? When you register and get a username, you are a member of our family.
What will I benefit from during my membership? You can view the link, the table of QURTAS membership types
Can I withdraw my membership in the future? At any time, you can contact us, and we will cancel your membership.
Is it necessary to activate my account? Of course, yes, within 48 hours also so that the account is not subject to cancellation.
Can I change the membership id (username)? No, it is not possible
Can I change my phone number or email? Yes, you can do that at any time through your personal page.
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( Last updated 29/06/2023 )
Here you may find the answer to your question related to Coupons.
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Your Guide to Coupons
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( Last updated 29/06/2023 )
Here you may find the answer to your question related to the Reward Points.
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Your Guide to Reward Q-Points
Will QURTAS rewards points be beneficial to me? Of course, we have provided QURTAS reward points as an incentive for you to continue this fun hobby and get the most out of it.
How can I earn QURTAS reward points? To know the details about QURTAS rewards points, visit the following page, click here
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( Last updated 29/06/2023 )
Here you may find the answer to your question related to the Deposit Points.
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Your Guide to Deposit Q-Points
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